The NSW Government is a large potential market for businesses of all sizes, buying a wide range of goods and services from the private sector - everything from stationery and office equipment to training and recruitment.
Doing business with Government can sometimes appear complex, even daunting. As a potential supplier, you need to know how procurement is undertaken, who to contact and, importantly, how to find out about the opportunities and submit a response. This is where ProcurePoint can help. It guides you step-by-step through the procurement process, providing the information, tools and support your organisation needs to do business with government. This includes:
- understanding how NSW Government procures goods and services
- becoming an approved supplier to government
- submitting your tender online
- transacting electronically with government
- marketing to NSW government agencies
- getting help
Understand how NSW Government procures goods and services
Before you start engaging with NSW Government agencies, it’s important you understand how government procurement works. This includes how Government buyers source and purchase from the private sector, and the policies and guidelines that govern this process. Procurement is all about ‘value’ for money, not just price. Government buyers have to procure goods and services through NSW Government contracts or prequalification schemes where they exist. Some exemptions may apply.
Where NSW Government contracts and prequalification schemes do not exist, individual agencies may have their own agency contracts. Where no contract or prequalification schemes exists agencies can purchase directly from suppliers. How they do this is covered in buying off contract.
The NSWBuy suite of service delivery platforms provide an end to end eCommerce solution for buyers and suppliers. Eligible buyers enjoy the cost and time benefits of making electronic purchases, and suppliers and tender bidders can obtain broader and more efficient access to government tenders and quotations.
Small and Medium Enterprises (SME) and Regional Procurement Policy
The SME and Regional Procurement Policy is also in place to improve access by small to medium enterprises to goods and services procurement opportunities with NSW Government.
Support for SMEs and regional suppliers
Business Connect is a NSW Government program that provides advice for small businesses on how to build their capability to win government business. Suppliers can book a session with a Business Connect procurement advisor or attend a workshop or seminar.
ICN NSW connects local businesses to projects large and small through their supply chain services. ICN NSW is supported by the NSW Department of Industry.
Become an approved supplier to government
There are two ways the NSW Government establishes supply arrangements – through a prequalification scheme or other standing offer arrangement or by competitive tendering. Find out more about registering to become a supplier to government buyers.
You can register to become a prequalified supplier to the NSW Government at any time and view the available business opportunities online. If you decide to pursue any of these, you will need to complete an eligibility checklist and provide details on your performance record and financial and technical capacity. If approved, your business is placed on a register which is accessible by all Government agencies. When a project comes up, your business will be in a position to be considered.
Tendering is a more formal process – requiring you to respond to a Request for Tender (RFT) and submit a competitive bid within a certain timeframe. All publicly available business opportunities are advertised through NSW eTendering. If there are no projects suited to your business at that time you can register to receive automatic emails about opportunities as they arise.
Approved suppliers can include their goods or services on eCatalogues, the NSW Government purchasing catalogue system.
NSW Procurement is committed to providing a facility to include goods and services in the catalogue so that purchasers can make buying decisions with the necessary information available. The NSW Government is also committed to making sure that processes around sending purchase orders to suppliers and sending invoices for payment are as efficient as possible. There are several methods available for suppliers to receive orders and to send invoices back to the buying agency. All of these activities can be achieved without the need for suppliers to invest in sophisticated technology. An internet connection and access to Microsoft Excel (2003 or later) is all that is needed to get started.
Market to NSW Government agencies
For most goods and services, the NSW Government has multiple suppliers or a panel of suppliers. Each government agency (and other organisations authorised to buy on behalf of the government) are able to choose their own suppliers. So there are hundreds of different buyers spread across 12 purchasing categories.
If you are already doing business with one agency, you can use this as a reference point to market your services to another. You can approach these agencies directly or use NSW eTendering, prequalification schemes and other standing offer arrangements to source appropriate opportunities.
Small businesses can get paid within 20 days
Under the Faster Payment Terms Policy registered small businesses, that supply to in-scope government departments must be paid within 20 calendar days of central payment departments receiving a correctly rendered invoice for goods or services provided for between $10,000 and $1 million.
In December 2019, this will change to 5 business days of receiving a correctly rendered invoice.
ProcurePoint has a support and self help area that should answer most, if not all, of your questions. If you can't find the information you need or require additional assistance, please call the NSW Procurement Service Centre on 1800 679 289.