What information do we collect?
When you view pages on the website, we automatically record information that identifies:
- the internet protocol address of the machine accessing the site
- your top level domain name eg .com, .gov, .au, .uk
- the address of your server
- the date and time of your visit to the website
- the pages accessed and documents downloaded
- the previous site you visited
- the type of browser and operating system.
The NSW Department of Finance, Services and Innovation captures this information through cookies and through the use of third-party analytical software such as Google Analytics. Access to the raw data is restricted to a limited number of officers in NSW Procurement for the purpose of analysis and to report on the success of the site in meeting the Department's communication and access objectives.
'Cookies' are small pieces of text data that a web server can store on, and later retrieve from, a user's computer. They do not personally identify you, but they do identify your brower. Cookies can be either 'persistent' or 'session' based. Persistent cookies are stored on your computer and contain an expiration date. They may be used to track your browing behaviours upon return to the issuing web site. Session cookies are short-lived, are used only during a browsing session, and expire when you shut down your browser.
This site uses persistent cookies.
They record your preferences in relation to your use of the site and provide us with other information about your enquiry that allows us to recognise your browser if you return to this website in the future. This allows the Department of Finance, Services and Innovation to present information that may be most relevant to you based on your previous visits. They also help the Department of Finance, Services and Innovation to understand what parts of the site users find the most useful and improve the effectiveness of the website.
The cookies on this site do not read the information on your hard drive. They do not make your computer perform any actions or make your computer send information to any other computer via the internet. The Department of Finance, Services and Innovation makes no attempt to associate cookies with users' names or identities. Our server cannot find out your name or email address, or anything about your computer, by using cookies.
How do we use this information?
The information collected during each visit to the website is aggregated with similar logged information and published in reports. The Department of Finance, Services and Innovation uses this information to identify patterns of usage of the website. This assists us in improving the website and the services offered on the website.
The Department of Finance, Services and Innovation will not disclose or publish information that identifies individual machines or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the NSW Privacy & Personal Information Protection Act 1988.
What exceptions are there?
The Department of Finance, Services and Innovation will collect, use and disclose more extensive information than stated above if there are:
- unauthorised attempts to access files which are not published webpages
- unauthorised tampering or interference with files published on the website
- unauthorised attempts by other websites to index the contents of the website
- attempts to intercept messages of other users of the website
- communications which are defamatory, abusive, vilify individuals or groups or that give rise to a suspicion that an offence is being committed
- attempts to otherwise compromise the security of the web server, breach NSW or federal laws or interfere with the enjoyment by other users of the website.
The Department of Finance, Services and Innovation reserves the right to make disclosures to relevant authorities where use of the website raises a suspicion that an offence is being or has been committed. In the event of an investigation, the Department of Finance, Services and Innovation will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.
Is the information stored securely?
Yes, the information collected is stored in an appropriately secure format and held by the Department of Finance, Services and Innovation for archival purposes. The information is deleted when it is no longer required for the purposes for which it was collected.
What will we do with information provided as feedback?
The Department of Finance, Services and Innovation provides feedback facilities on this site to allow users to provide input into the future development of the site and to comment on the provision of service by the Department.
Users provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.
The Department of Finance, Services and Innovation may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.
Will this policy be updated?
Due to the developing nature of privacy principles for online communication this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted on this website and will operate from the time it is posted.